Shipping policy

Shipping Policy

We want your order in your hands quickly so you can step into your next-level life.

Processing Time:
Orders are processed within 2–4 business days.

Shipping Time:
Most orders arrive within 7–14 business days after processing. Please note: delivery times may vary based on location, shipping carrier delays, or high-volume periods.

Shipping Rates:
Calculated at checkout based on your delivery address.

Order Tracking:
Once your order ships, you’ll receive a tracking number via email.

Lost or Stolen Packages:
We are not responsible for packages marked “delivered” by the carrier. If your order is missing, please check with neighbors, front desk, or building management. If it does not arrive within 3 business days of being marked delivered, contact us at hello@thekatherinemarie.com with your order number.